Talk to a real person at Locible
Send us a message and someone on the team will read it and reply by email. You do not need an account to get in touch.
Send us a message
Tell us what you are trying to do and we will point you at the fastest way to do it. The more detail you give, the more useful our first reply can be.
Technical support
Something not behaving on your listings, profile, reviews or dashboard? This inbox is the one that fixes it.
[email protected]General and billing
Questions about plans, invoices, partnerships or anything that is not a bug? Start here and we will route it.
[email protected]You may not need us at all
Most questions already have an answer waiting, and reading one takes less time than waiting for a reply.
- Help centre for short, practical answers about your profile, listings and reviews.
- Guides for the longer walkthroughs on local visibility.
Still deciding? Compare what each plan includes on the pricing page, read the full feature list, or browse the Locible directory to see how a published profile looks.
Questions we are asked most
How long does it take for my listing to appear?
Your business profile is created as a draft, and it goes live on the Locible directory once our team has checked it, which is usually the quickest part of the process. Reaching the wider directory network takes longer, because each submission is placed and confirmed rather than blasted out automatically, and every directory reviews new entries at its own pace. We would rather build accurate coverage over the following weeks than promise a number of days we cannot control.
Can I update my business details later?
Yes, and you should. Every part of your business profile can be edited from your dashboard whenever something changes, and your work saves as you go. Once the new details are in Locible they go out with your next scheduled sync, and we keep watching the directories for anything still showing the old version.
Do you support businesses with multiple locations?
Yes. Each location lives as its own business profile under one Locible account, so you move between them from a single dashboard instead of juggling logins, and your AI tokens are shared across all of them. Multi location support is an add on for Starter and Pro, and it is included with Elite.
Which email address should I use?
Write to [email protected] for anything technical, such as your listings, your profile, reviews or the dashboard. Use [email protected] for general questions, plans, invoices and anything to do with billing. The form on this page reaches the same team, so either route works.
Ready to be found locally?
Adding your business to the Locible directory is free, and you can start before you ever speak to us.